@inproceedings{CrovellaFrangiosoHarcholBalter99,
  author	= {Crovella, Mark E. and Frangioso, Robert and Harchol-Balter, Mor},
  title		= {Connection Scheduling in {W}eb Servers},
  booktitle	= {1999 USENIX Symposium on Internet Technologies and Systems (USITS '99)},
  URL		= {http://www.cs.bu.edu/faculty/crovella/paper-archive/usits99.pdf},
  year		= {1999}
}