@inproceedings{ZhangEtAl:ICASSP14,
  author	= {Zhang, Yaonan and Lappas, Theodoros and Crovella, Mark and Kolaczyk, Eric},
  title		= {Online ratings: convergence towards a positive perspective?},
  booktitle	= {Proceedings of the International Conference on Acoustics, Speech, and Signal Processing (ICASSP)},
  year		= {2014},
  address	= {Florence, Italy},
  doi		= {10.1109/ICASSP.2014.6854511},
  URL		= {http://www.cs.bu.edu/faculty/crovella/paper-archive/icassp14-review-convergence.pdf},
}